ABC Snorkel Charters ~ Terms & Conditions

Abc Queensland Adventures Pty Ltd t/a ABC Reef Safaris (ABN 91091376706)

Credit/Debit cards

• Valid card details are required to reserve dates or to make any bookings with us. We accept most credit and debit cards.
• On any occurrence where funds are returned to a client’s credit card due to cancellation and/or refund initiated by the client or by ABC Reef Safaris, there is no compensation for international currency fluctuations.

Travel insurance

• We highly recommend travel insurance.

Prices

• All prices on our website or sales literature are based on booking directly with ABC Reef Safaris and are subject to change.
• All prices are GST inclusive and valid until 30 March 2027.
• From 15 June 2025, all direct bookings made via the ABC website will have the Environmental Management Charge (EMC) of $8.50 per person added at the time of booking. For bookings made via third parties, the EMC is not included in the advertised price and will be collected by the crew on the day of travel.
• The Environmental Management Charge (EMC) is a government-imposed levy collected from visitors to the Great Barrier Reef Marine Park. This fee, sometimes referred to as the Great Barrier Reef Marine Park Tax, is mandated by the Great Barrier Reef Marine Park Authority (GBRMPA) to support the sustainable management and conservation of the reef.
• In the current economic environment, we are experiencing rapidly rising fuel prices. For this reason, an extra fuel levy may apply to the fare you have paid.  If this is the case, you will be advised in advance and given the option to cancel the booking at no cost.

Minimum Participants

• All daily tours are subject to minimum participant numbers.

Cancellation Policy for Diving & Snorkelling

• Cancellations made within 48 hours prior to the booked tour date or ‘no shows’ are subject to 100% cancellation charge with no refund – If a cancellation takes place outside the 48-hour period then there is a $25-$50 admin charge per person.

Cancellation Policy for Outer Reef Private Charters

• Cancellations made within 5 days of charter date are subject to a 100% cancellation charge – If a cancellation takes place outside the 5-day period then there is a $300 admin charge.

Cancellation by ABC Reef Safaris

• ABC Queensland Adventures Pty Ltd ABN 91 091 376 706 T/A ABC Reef Safaris Port Douglas reserves the right to cancel or change any bookings due to weather and tide conditions, lack of minimum participant numbers, unsuitable physical ability of participants or any other unforeseen circumstances.
• If ABC Reef Safaris is required to cancel a booking, we will always endeavour to reschedule you to an alternative available date, or offer a suitable alternative product where possible. If rescheduling or an alternative option is not suitable, a 100% refund will be provided.

Change of terms and conditions

• All information on our websites  www.abcreefsafraris.com.au  www.charterboatportdouglas.com.au, tours, itineraries, services provided, product inclusions, brochure contents and prices charged may be altered/cancelled without notice due to any reason and at the discretion of ABC.

Terms of Travel

• Some of the activities you may participate in while traveling with ABC Reef Safaris can involve inherent risks. It is important to let us know about any medical conditions that you presently have (or have had) that may impact on you whilst on board our vessel and on any premises operated by us.
• In consideration of the right to participate in an activity, you voluntarily assume all risks relating to, or incidental too, such participation and release and indemnify ABC Snorkel Charters from all claims regardless of their nature.
• ABC Reef Safaris reserves the right to refuse to permit any passengers to participate in any of the activities, or to require proof of medical fitness to its satisfaction prior to permitting a person to participate in any of the activities offered.
• ABC Reef Safaris reserves the right to refuse entry into or upon any vessel, vehicle or part of ABC Snorkel Charters property to any person deemed by ABC Reef Safaris employees to be intoxicated, abusive or acting in a threatening manner to any ABC Reef Safaris employee or other person. The directions of any ABC Reef Safaris employees MUST be obeyed and any refusal to cooperate may result in you being excluded from the tour. No refund will be issued to passengers that do not adhere to these requirements.
• ABC Reef Safaris reserves the right to alter the schedule of the tour, substitute a vessel for another, or cancel the tour without notice if circumstances require it to do so. Should this materially impact your tour, we will endeavor to notify you of any changes.